How to Get a toll-free or Free Virtual phone number
Don’t be confused about how to get a Free Virtual phone number, VoIPTech solutions are here for your any queries. What is a Virtual phone number? A virtual phone number, [...]
What is DID and how is it beneficial for your business?
DID benefits your company while also making your customers and coworkers happy. In addition to VoIP, a DID is extremely useful. What is Direct Inward Dialing (DID)? DIDs (direct [...]
Why Do Small Businesses Need Call Center IVR? Know The Importance of This Technology.
A Call Center IVR system comes with a sea of benefits that businesses can leverage to move forward to the next level. However, small call centers are the biggest gainer [...]
What Is The Best Way to Deal With High Call Volumes On A Given Day? Best Ways!
s No matter the technology you use or the functionalities you have, when it comes to handling customer queries, the live agents involved in the support process do not [...]