India is one of the fastest-growing economies in the world with the IT industry being its backbone. Why? Because IT firms contribute about 45% to the Indian economy. Most of [...]
Don’t you think adopting cloud communication services for your call center will be a great option? However, the companies must learn to focus more on utilizing their energies on creativity [...]
Basically, virtual receptionist software for contact centers means a kind of software system that is used to receive the incoming calls of customers. Virtual receptionist software is also known as [...]
Have you ever wondered that having a Virtual Call Center can make the operations possible everyday being anywhere? And how the benefits of a Virtual Call Center can strongly outweigh [...]
What’s a virtual call center? Well, it is a kind of contact center where agents work remotely, from the comfort of their home without being physically present in the [...]
