Have you ever thought about integrating virtual phone numbers in your call center? And how much a virtual phone number can be beneficial for your contact center? Well, YES! Because a virtual phone number is the only technology available that allows you to answer and make calls from anywhere worldwide. So if you have a virtual phone number, then you can easily answer any incoming calls with a single app over the Internet. Isn’t it amazing?
Apart from that you can also forward the incoming calls to any other mobile number or landline of your choice worldwide. However, it is a regular local number that is not connected to any physical phone or SIM-card by the phone company.
How to get a free virtual phone number?
However, to get a free virtual phone number just follow the below steps:
- Selecting a number: Selecting a “Free for website” number in a country of choice
- Account Signing up: Free account Sign Up
- Adding a free chat option to your website: Add the free Sonetel customer chat function to your website by adding the free WordPress plugin or by adding the code snippet.
As long as you use the free chat function at your website, the phone number is now yours for free, and will always stay free. With the free apps, you can answer calls for free also. Being anywhere worldwide, you can optionally forward calls to a mobile number or landline aslo. However, this is not completely free, but costs just as a local call.
Are there any limitations?
Yes, there are many limitations with free virtual phone numbers. Some are listed below:
- Must use the free chat as well: As you also use the free customer chat function at your website, the free number remains free.
- A sponsor message is heard by the Caller: While calling your virtual number, the caller can hear a message.
- Zero outbound calls: When making calls the free number cannot be shown.
- Zero SMS: With a free number, it is not possible to send or receive SMS.
It is Completely Free. But How?
Unless you buy some paid package most of the free phone numbers that are being offered by some other companies are in reality only short free trials, or numbers that cannot be used. However, VoIPTech Solution offers a business-grade end to end solution which you can use forever which is completely free.
Is It possible?
- A portion of the users become paying customers: However, we generally expect some of the users of virtual phone numbers which later turned into long-term paid customers. Either by becoming premium customers or forwarding the calls to mobiles and landlines
- Get free marketing: In a quiet discreet way, the chat function at your website shows our logotype. So to promote both our phone number and chat services get in practice with the customers connecting the calls.
- Improved Artificial Intelligence: However, to get more data to perfect our Artificial Intelligence solution, just get more people to use our free chat function which ultimately allows us to deliver an even better service.
Connecting the calls being anywhere – Virtual numbers: To connect the incoming calls to a physical phone which is connected to their network or to any of the mobile phones which have SIM-cards registered with the mobile network when the normal phone numbers are configured by the local phone company. However, you can say that the normal phone numbers are connected to a physical one while the virtual numbers are not.
Configurable destination: However through the subscriber, allowing incoming calls to be answered with apps in a laptop or mobile across the Internet is completely configured by the destination of incoming calls to a virtual phone number. Last but not the least, both the normal numbers and virtual numbers support call forwarding which means that incoming calls can be sent onward to some other phone number, anywhere on the globe.
We are one of the Best VoIP Service providers in India that offer customized cloud call center solutions with Virtual Phone Number to improve efficiency of your agents & boost your business productivity. Switch to VoIP System, walk hand-in-hand with the future. Call: +91-7008220621. Our VoIP services come with an extensive range of features to meet your business requirements. Sign Up and get FREE $5 credit today! For more info, call: +91-8800221713.