VoIP Services in 2022 – Thinking A Year Ahead. What They Mean To You?
The last 10 years have been a rollercoaster ride for many, especially those related to the VoIP industry. With the market showing exponential growth in 2020, thanks to the [...]
The last 10 years have been a rollercoaster ride for many, especially those related to the VoIP industry. With the market showing exponential growth in 2020, thanks to the [...]
Seemingly every day, you must be getting calls from unknown numbers, right? That’s the robocall. It’s a sign of frustration that every individual is facing in recent times. Most [...]
When the business module or entire system is not that big, one can clearly find the best route to different destinations altogether — you can take the inbound calls [...]
With the rise in numbers of remote working instances, business data protection has become a hot topic for debate. The spread of novel coronavirus has forced businesses all around [...]
When you’re planning to equip your contact center with advanced call center software, you need to keep an eye on a number of things. Starting from understanding your technical [...]
Name any sales executives who are successful in their niche market would tell you, their work is all about convincing people that they are the best in the market. [...]
With the unprecedented spike of the novel coronavirus cases, virtual meets have become the new face-to-face medium to make business communication. The advanced tools have successfully managed to leverage [...]
Do you really think that your customer support is up to the mark? If not, then what you think that needs to be improved. No idea? Well, switching to [...]
Well, past experiences with call center agents come to mind when you think of customer service. Isn’t it? And with call center agents, whether it’s good or bad we [...]
Have you ever thought about integrating chatbots for your contact center? And how it could be a great asset for your contact center? Well, it’s a big YES! We [...]