What do you mean by speech recognition technology? How does it work? Well, let us help you understand the speech recognition technology with basic details. It’s the unique capability [...]
What exactly is an Auto dialer? Do you have any idea? Well, auto dialers are a kind of advanced version software that is otherwise known as predictive dialers. Dialers come [...]
Have you ever thought about integrating virtual phone numbers in your call center? And how much a virtual phone number can be beneficial for your contact center? Well, YES! Because [...]
The more exposure your business gets, the more popularity it gains. In the present competitive marketing scenario, it has become a must for any business to stay ahead in [...]
There are numerous benefits of CRM for Call Centers. CRM for call centers is a type of customer relationship management system. CRM software helps you gather the data of your [...]
Call centers are the most viable source of communication that in general help organizations to solve customer queries, secure new sales deals, or close deals. Every second matters during [...]
In this digital period, most of the businesses are still using old technology to communicate with their customers. But this process is not suitable for today’s business communication process as [...]
Have you thought why Cloud PBX could be the ultimate solution for your contact center or business than a traditional phone system? Well, sometimes it’s a yes and sometimes [...]
