With the feasibility of telecommuting touching the heart of millions, this has to be the best. Lockdown norms and the demand for a more flexible working environment has accelerated [...]
The wide-spreading novel coronavirus has been the measure culprit of a global economic slowdown since 2020. However, this has opened new windows of opportunities for some sectors, and e-Commerce is [...]
If you are a small-scale business, then the probability of getting used to or already have the cloud technology for business communication is high. According to recent studies, 95% [...]
These days companies are trying new things to get customer attention or improve their experience. And, you may not be an exception! In the present scenario, you can subscribe [...]
The demand & usage of traditional telephonic services are fading away at a faster pace as businesses & customers move forward with more advanced and promising cloud-based telephony solutions. [...]
What is the next big thing in the market for the call center operation? Are you wondering how to transform your daily operation? Well, before you opt for any [...]
The novel CoronaVirus has definitely brought the whole world to its feet and businesses are the most affected among all. With the Vaccination drive in full swing, there's hope [...]
Change has become the ultimatum for industries from different parts of the planet. As a result, the technology is going through a rigorous transformation stage, due to market vacillation. [...]
Gone are the days of those unclear verbal interactions, frequent call drops, and frequently used words “pardon” and “sorry, can you repeat again”. Thanks to the cloud-based VoIP Phone [...]
To understand the functionalities of IVR systems, you need to dig deeper. Put simply, it is a cloud-based business phone system that automatically reacts according to the pre-loaded instructions [...]
