Call Center Solutions
VoIP is an advanced way of business communication which mostly finds it’s complete usefulness in contact centers. VoIPTech Solutions empowers contact centers with a complete Voice Over Internet Protocol (VoIP) solution across the globe. Our VoIP experts help you manage your contact center smoothly and improve the productivity of your agents.
Our customized VoIP solutions are cost-effective and motivate start-up contact centers to grow in a competitive environment. You will get seamless VoIP communication Facilities with no phone lines required which will help you manage your agents remotely.
Benefits of our Contact center solution
Budget Friendly
VoIP technology is affordable than the traditional way of communication as it uses internet protocols to establish business connections from miles away. We provide you feature-packed VoIP services which ensure a proficient contact center solution.
Secure
VoIP technology is secure than traditional phone lines as it does not require any phone lines or additional installations. You will effectively reach your callers in the situation of any natural disasters as VoIP uses the internet to process the data.
Customer Friendly
We offer client-friendly contact center solution which means our support team will be there to assist you in case you face any troubles. Our feature packed VoIP services ensure a hassle-free management of your contact center.
Scalable
Our offered contact center is scalable means it can be utilized for inbound, outbound and blended contact centers. Depending on the size of your business especially contact centers, you can customize our VoIP services.
Contact Center Solution Features
VoIP Features for Contact Centers
Phone System Features
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Direct Phone Number
- Do Not Disturb
- Additional Ring Groups
- Group Intercom Paging
- Voicemail
- Voicemail to Email
- Internet Fax
- Auto Attendant
- Ring Groups
- Number Porting
- Music on Hold
- Directory Assistance
- Hosted PBX
- Extension Dialing