With the rapid advancement in technology & the introduction of state-of-the-art tools, the business communication has never been the same. Especially the growing demand for a cloud call center solution with VoIP Technology during this COVID 19 pandemic. Cloud call center solutions are revolutionizing the way businesses manage their day-to-day activities. And, there are many right reasons behind the massive popularity for Cloud call center solutions. Whether you are a huge volume contact center or a mid-sized organization, using a cloud call center solution can turn the tide in your favor, making your business more viable & profitable.
The rate at which cloud based VoIP technologies are evolving, it is anticipated to become 32 times more advanced & powerful in five years down the line. According to Global Market Insights, Inc. – The VoIP market is set for impressive growth from USD 20 billion in 2018 to around USD 55 billion by 2025. Well, as a business; you can see the amazing benefits of switching to cloud based VoIP solutions.
So, what role cloud call center solutions play, making businesses more viable & profitable?
Let’s have a look:
- Compatibility with Smartphones: Gone are the days of using separate communicating devices for business & personal use. A VoIP system uses your existing WiFi network to make calls, hence utilizing the resource that your company already has and it’s smartphone-compatible as well, so personal phones can be used for work. You can use your own smartphone for all communication purposes, get access to business info right away, & retain productivity.
- Offers More Flexibility: No matter where you go or where you are, with VoIP you always stay connected to your workstation. Its call forwarding feature instantly connects to your device, so you can be reached anywhere around the globe that too on one single contact number. It’s quite popular among MNC’s, having their presence in multiple locations. In fact, you don’t need to worry about relocating.
- Increased Productivity & Improved Workflow: A VoIP system comes with easy-to-use dashboards that streamline all the communication necessities into one place. Employees no longer have to shuffle from desk to desk to access multiple devices throughout the office hours, as one system is sufficient. The more time you save, the more productive you become. You can say, it’s an all-in-one business-wide hub that can help you accomplish several things at one go. Doesn’t that sound great?
- Cost Saving: Cloud based VoIP technology uses your already-existing internet connection, saving you a ton on long-distance or international call rates. According to recent studies, it can reduce your monthly phone bills to at least half overall.
- Futuristic Technology: With technology improving exponentially every year, the VoIP is said to be the future of communication. With the Best VoIP Services, you will be always a step ahead of your competitors.
- Easy Switch of Phone Number, No Complications: Most of the businesses think that switching to a VoIP System means changing their registered number. Actually, it’s not. You can avail all the conducive benefits of this advanced technology without changing your business phone number and losing previous contact details. The whole setup can be done in less than a week. No complications & no time taking processes involved.
Are you a call center or business, looking for cloud call center solutions to streamline your traditional business communication channels? You couldn’t have a better choice than VoIPTech Solutions. We offer you a robust and fully-functional Cloud based VoIP Solutions that works on any device. With us you get international phone numbers over 165 countries. Our paid plan starts at $10 per month and goes up to $20 per month.
We are one of the Best VoIP Service providers in India that offer customized cloud call center solutions to improve efficiency of your agents & boost your business productivity. Switch to VoIP System, walk hand-in-hand with the future. Call: +91-7008220621. Our VoIP services come with an extensive range of features to meet your business requirements. Sign Up and get FREE $5 credit today! For more info, call: +91-8800221713.